Dandenong Paid Collections

Dandenong logoDandenong Paid Hard Waste Collection

Residents are entitled to one free hard rubbish collection per financial year. If you have used your free collection, you can book a paid collection by using the form below.

IMPORTANT - only book an additional paid booking below if you have already used your one free booked collection this financial year.

Click the button below to check if you have a free collection, or scroll down to book a paid collection.

Book Free Collection

Entitlement size/How much rubbish can you put out?

3m³ equals – 3 metres long x 1 metre high x 1 metre wide.

In feet, this equates to 10ft x 3ft x 3ft.


 

Additional hard rubbish collections can be booked at a cost of $120 per collection (3 cubic metres); plus $26 per mattress/bed base and $30 per fridge or air conditioner. Collections are to be paid at the time of booking using the below booking portal.

PLEASE NOTE - Booked collections can take place any day during your collection week, the cut-off to book for the following week is Wednesday at 11:59pm AEST or when we have run out of capacity for the week.

Please read the information below along with what is and is not acceptable for information regarding your hard rubbish collection.

IMPORTANT - If you would like a mattress/bed base or fridge/air conditioner included in your hard rubbish collection, you will need to include it and pay for it with your booking. If these items aren't booked for, they won't be collected with your hard rubbish collection.
 

Please complete this form to book an additional paid hard rubbish collection.

IMPORTANT - Below form is for an ADDITIONAL PAID HARD RUBBISH COLLECTION

 

Book an additional paid hard rubbish collection 👇

Collection Information What items can I put out?
** The council is split into two 'zones' and each zone is serviced fortnightly. Once you input a valid address below, you will be shown the collection weeks that are available for your address. **
 
Hard Rubbish Collection:
$
Mattresses x:
$
Fridges/Air Conditioners x:
$
Total Amount:
$
Credit Card
Apple Pay

You should receive a confirmation email immediately after booking outlining your collection week, when and where to place out the waste, the acceptable and unacceptable waste and the amount of waste that can be placed out.

Submit Booking

*Cancellation fees may apply.

  • If the resident decides to cancel, we will refund the order minus a $10 admin fee
  • If the booking is deemed to be ineligible (because it is for an ineligible property or business address) we will cancel the booking and refund the order minus a $20 cancellation fee
X
Book your collection early to avoid disappointment

 

Hard Rubbish Collection

City of Greater Dandenong is committed to reducing the amount of waste being sent to landfill, through re-using and recycling waste.

Greater Dandenong residents are entitled to one free hard rubbish collection each financial year (1 July to 30 June). Outside of this residents can book a paid collection.

The hard waste service is 'at call', meaning residents can book a collection when it suits them. To find out more about the hard rubbish collection service view the hard rubbish brochure.

Booking instructions

Bookings will be confirmed by email directly after booking is placed. A confirmation SMS will be sent the weekend before your collection is to take place.

Do not place any rubbish out until the weekend prior to your confirmed booking date.

You are encouraged to place your items neatly within two metres of the footpath at the front of the property with easy access via the drive way for the collection crew to pick up (by 6am Monday morning for collection during that week). If you are unable to place your rubbish in this location, make a note in the ‘instructions or comments’ section of the booking form.

Items should be no heavier than two people can lift and less than 1.5 metres in length.

It is very important to follow the guidelines. Unacceptable items will not be collected.

If you have not placed your items out on time your paid collection will be forfeited.

The maximum amount of rubbish allowed to be put out for collection is three cubic metres, any excess rubbish will be left behind.

Do not leave any items of value near hard rubbish piles as these will be deemed as hard rubbish and if taken, no compensation will be given.

Items placed on the nature strip without a booking are considered as illegal dumping and may result in a fine.

What Items can I put out?

*Please do not dismantle furniture into smaller pieces, this can then be classified as renovation/building material that can't be collected, try to leave as one whole stand-alone item where possible. However, if furniture is longer than 1.5 metres, it will need to be cut in half so that we can collect safely.

*Mattresses/bed bases and fridges/air conditioners MUST be booked with your paid booking or they will not be collected.

Transfer stations and recycling disposal centres

Greater Dandenong does not have a Council-operated transfer station. There are a number of transfer stations close to Greater Dandenong. To find out your nearest transfer station, please visit www.greaterdandenong.com/waste It is always best to phone first to confirm opening hours and if there are any disposal fees.

Items may be collected by multiple trucks. To save space and keep costs to a minimum, bulky items are compacted in the trucks. Most items are recycled or reused where possible. All items are taken to the Knox Transfer Station for sorting and recycling. Items that are reusable are sold at the Recycled Goods Store. For a short video on what happens to your waste, visit our contractor's website.

Consider donating, selling or giving away items in good condition first.