Hard Rubbish/Bundled Branches/Bulk Cardboard Booking
This Service is only available to households where a waste charge is paid.
How much waste will be collected?
Households can book 2 collections of up to 1 cubic metre per financial year, or 1 collection of up to 2 cubic metres. One collection is 1 cubic metres – 1 metres long x 1 metre high x 1 metre wide. In feet this equates to 3ft x 3ft x 3ft.
Unacceptable items will not be collected - please check the listing below of what will and will not be collected.
Items placed on the nature strip without a booking are considered as illegal dumping and may result in a fine.
You should receive a confirmation email immediately after booking outlining your collection week, when and where to place out the waste, the acceptable and unacceptable waste and the amount of waste that can be placed out.
Booking instructions
- A booked collection will be either hard waste, bundled branches or cardboard, not all 3 in the same collection.
- Bookings will be confirmed by email directly after booking is placed. A confirmation SMS will be sent the Friday before your collection is booked to take place.
- Neatly place items on the nature strip the weekend before the collection week (by 6am Monday morning of your collection week). Do not place items on your nature strip any earlier.
- Items should be no heavier than two people can lift and less than 1.5m in length.
- Place no more than one cubic metre of items on your nature strip, excess will count as two collections.
- If you are unable to place your waste on the nature strip, make a note in the ‘special instructions’ section of the booking form. Please note we are unable to collect waste from inside the property.
- Do not leave any items of value near hard waste piles as these will be deemed as hard waste and if taken, no compensation will be given.
When do I put my waste out?
Place waste on your nature strip on the Sunday before your booked collection week.
Do not put items out on your nature strip without booking. It is illegal to place items out at any other time and penalties apply under the General Local Law
A "booked" sticker will be sent to the address you have provided, this sticker is to be placed on your pile of bundled branches. Your items will still be collected if the sticker is not placed on your pile.
HARD WASTE
What items will be collected
The following items will be collected through the booked collection service:
- Household (boxed miscellaneous)
- Household furniture (couch, chair, table etc)
- Scrap metal (1.5 meters)
- Mattress and base (1 per household)
- White goods including washing machines, dishwasher, fridge (with doors removed)
- E-waste (anything with a plug, cord or inbuilt batteries)
- Carpet and underlay (1.5 metres)
- Sheet glass/mirror wrapped and marked as 'glass'
- Timber (up to 10 pieces, no longer than 1.5 metres)
What items will not be collected
Do not place the following items out for collections as they will not be picked up.
- Building waste and renovation materials
- Concrete sheeting
- Gas bottles
- Tyres
- Chemicals, oils or poisons
- Paint
- Household recycling and rubbish
- Bean bags, polystyrene and foam
- Hazardous waste including asbestos
- Commercial or industrial waste
- Household batteries
What else can I do with my hard waste?
Most items collected through hard waste end up in landfill. If your items are in good condition, consider giving them a second life. Options for reusing goods include:
- Donate: drop of items off at a charity store during business hours, or call on of the charities to arrange a free collection
- Brotherhood of St Laurence 1300 366 283
- Diabetes Australia - Victoria 9923 8400
- St Vincent de Paul Society of Victoria 1800 621 349.
- Sell, swap or give away: there are many online platforms where you can sell, give away, swap or share your pre-loved goods such as
Facebook marketplace and free good groups, Zilch, Freecycle and Gumtree.
- Garage Sale Trail: we participate in Garage Sale Trail each year. Garage Sale Trail gives residents and community groups the
opportunity to participate in a national weekend of garage sales
Go to garagesaletrail.com.au for more information
- Repair: some broken household items can be fixed at a Repair Cafe.
Go to brunswicktoollibrary.org or sussexnh.org.au/whats-on for information and event dates.
BUNDLED BRANCHES
What items will be collected
The following items will be collected through the booked collection service:
- Single tree limbs 7.5cm to 20cm in diameter and up to 1.5 metres in length.
- Tree limbs should be free of branches and/or leaves and neatly stacked together.
- Tree roots that can be lifted by one person
What items will not be collected
Do not place the following items out for collections as they will not be picked up.
- Loose, bagged, or bundled leaves, grass, weeds, ivy and soil.
- Single tree limbs greater than 20cm in diameter and 1.5 metres in length.
- Organic waste from food production or processing.
- Tree limbs/stumps (exceeding 20cm in diameter), branches exceeding 1.5 metres in length and/or 20cm in diameter.
What else can I do with my bundled branches?
Council do not operate resource recovery centre or transfer station and fees apply for each near-by resource recovery station, transfer station and green centre.
For more information on where these are located visit, Waste and recycling locations (merri-bek.vic.gov.au)
BULK CARDBOARD (NEW SERVICE)
What items will be collected
The following items will be collected through the booked collection service:
- Folded cardboard 1.5 metres in length tied together with string or placed inside a larger cardboard box to keep the material together.
- A smaller box can be placed inside a larger box. Although preference is for boxes to be flattened.
What items will not be collected
Do not place the following items out for collections as they will not be picked up.
- Styrofoam and polystyrene.
- Hard waste inside boxes (please book a hard waste collection for this).
What else can I do with my bulk cardboard?
VISY have a drop off collection service the closest is at:
13 Reo Crescent, CAMPBELLFIELD
Open: 7am - 7pm, 7 days per week
More Information:
Visit merri-bek.vic.gov.au/reducingwaste for more information on how to recycle, reuse or donate items that you no longer need.
Visit merri-bek.vic.gov.au/bookedhardwaste for more information about the booked hard waste service trial.
Not sure?
For any more information on any of our hard rubbish or waste collection services, or any of our other waste management services don’t hesitate to call us on: