It is very important to follow the below collection guidelines carefully. If we are unable to safely access and remove your green waste items, or if you place out unacceptable items your collection may not take place. If this happens, we will leave a note, your collection will be forfeited and you will need to move the items and re-book your collection.
We will collect:
Items must be able to be lifted to shoulder height by one person
Tree branches and prunings– bundled and tied with string or twine (less then 75mm wide and 1.5m long. Bundles must be smaller than 300m wide)
Single tree limbs (no branches attached, neatly stacked) smaller than 200mm wide and 1.5 long
We will NOT COLLECT:
Untied tree branches or prunings
Green waste tied with materials other than string or twine
Green waste in plastic bags or containers
Grass clippings, weeds and leaves
Noxious weeds or vines
Bundles in excess of 300mm wide or 1.5m long
Large tree stumps or roots
Tree limbs wider than 200mm
Fence panels or timber of any type
Items not able to be lifted by one person
How much rubbish can you put out?
2m³ equals – 2m x 1m x 1m. In feet, this equates to 7ft x 3ft x 3ft.
4m³ of hard rubbish
2m³ of green waste (branches)
Please place your rubbish:
Out the weekend before your collection (no later than 6am Monday morning of your collection week).
Just inside your property boundary – either front lawn or driveway, no more than 2 metres from the property boundary, with clear access for collection crews.
We encourage you to place your items neatly and in a defined pile.
In a spot that is easily accessible by the collection crew and free from obstructions: gates are to be left open and rubbish cannot be leaning on or touching any items such as cars, fences or buildings.
When using the green waste service please note:
If you are unable to place your waste inside your property boundary, please make a note in the ‘special instructions’ section of the booking form so your consideration request can be reviewed by our team.
Do not leave any items of value near hard rubbish piles as these will be deemed as hard rubbish and if taken, no compensation will be given.
For any more information on any of our hard rubbish or waste collection services, or any of our other
waste management services don’t hesitate to call us on: