Hume City Council: Hard Waste and Branch Collection

Hume residents can book free hard waste and bundled branch collections using their waste vouchers. Each residential property has five waste vouchers available each year between 1 July and 30 June. Waste vouchers can also be used to take items to Hume Council’s Resource Recovery Centres.

Before You Book:

  • Only accepted items will be collected. Check what items can be collected through our hard waste and bundled branch collections.
    • Items placed on the nature strip without permission may incur fines.
  • During busy periods, there may be an extended wait before we can collect your waste - throughout December there will be limited numbers of collections due to the Christmas period. 
    • You can find the next available collection week by entering your address in the booking form below. 
  • Hard waste and bundled branches are considered separate collections. They can be booked separately or at the same time.
 

You should receive a confirmation email immediately after booking outlining your collection week, when and where to place out the waste, the acceptable and unacceptable waste and the amount of waste that can be placed out.

2 cubic meters is: 2m long x 1m high x 1m wide. In feet this equates to 6ft x 3ft x 3ft.

4 cubic meters is: 4m long x 1m high x 1m wide. In feet, this equates to 12ft x 3ft x 3ft

6 cubic meters is: 6m long x 1m high x 1m wide. In feet this equates to 20ft x 3ft x 3ft.

 

Collection Information: 

  • A total amount of 6m3 which would be equivalate to 3 waste vouchers would apply.
  • Only put items out the weekend prior (no later than 6am Monday) to your collection. 
  • Additional waste above your booking size may not be collected. If it is, the number of vouchers redeemed against your property may be adjusted and will be equivalent to the total waste collected. 
  • Ensure your waste can be safely accessed.
    • Keep any gates open and/or provide driveway access. Gate openings need to be wide enough to safely carry items through.
    • Keep items away from buildings, fences or cars.
  • Place hard rubbish items inside your front yard/driveway – no more than 2m from the boundary/fence.
    • If you are unable to place the items inside your property boundary you can opt to place them on the nature strip instead.
    • If your property line is more than 2 meters from the kerb, your waste is required to be placed on the nature strip.

(If you are unable to place your waste inside your property, please ring 9205 2200 option 3 to discuss placement options, or make a note in the ‘special instructions’ section of the booking form)

  • Only put items out that you want collected. Other items near hard waste or bundled branch piles may be taken by mistake and no compensation will be given.
  • Additional conditions as listed on Hume Council website apply.

 

Booking instructions

  • Check the 'what we collect' list below so you only place out items that can be collected safely.
  • See alternative rubbish disposal options if your items are unable to be collected through this service
  • If the property address is accepted, select the next available week for collection.

*Collections will take place between Monday – Friday during the week of your booking.
Please note- throughout December there will be limited numbers of collections due to the Christmas period. Please book your collection ASAP and note there may be an extended wait for your hard rubbish to be collected
Time to place your collection: Ensure your items are placed for collection by 6am Monday morning on the week of collection.
Location of items:

  • Place hard rubbish items inside your front yard/driveway – no more than 2m from the boundary/fence.
    • If you are unable to place the items inside your property boundary you can opt to place them on the nature strip instead.
    • If your property line is more than 2 meters from the kerb, your waste is required to be placed on the nature strip.

(If you are unable to place your waste inside your property, please ring 9205 2200 option 3 to discuss placement options, or make a note in the ‘special instructions’ section of the booking form)

  • Ensure items are neatly piled and easily accessible by the collection crew. If you have a fence along your property boundary you will need to ensure the driveway access is clear of obstruction, this includes closed gates or parked cars.
  • Do not leave any items of value near hard waste piles as these will be deemed as hard waste and if taken, no compensation will be given.

What Items can I put out ?
We will COLLECT

  • Household furniture and toys
  • Whitegoods (doors removed), air conditioners and hot water units
  • Car and 4WD tyres – rims must be separated from the tyre
  • Computers, televisions and electrical equipment
  • Scrap metal, tools and equipment including body parts, lawn mowers, roof iron and guttering
  • Carpet (rolled and tied, cut in to bundles no more than 1.5m in length and 30kg each)
  • Pottery, ceramics and chinaware
  • Sheet glass which is securely wrapped and clearly marked as 'glass'
  • Tools and equipment, car parts, each item less than 30kg weight or 1.5m long
  • Open/unlidded, clean, rinsed, empty metal tanks, drums and paint tins
  • Trash and treasure items
  • Fences and scrap fencing (bundled) – nails must be removed or hammered down and bundles must be suitable for one person to lift above shoulder height (no more than 1.5m in length and 1m in width)
  • Wood/timber (bundled) – no more than 1.5m in length and 1m in width (no tree branches).

 

We will NOT COLLECT

  • Items or bundles weighing more than 30kg each (excluding household appliances)
  • Items or bundles 1.5m or longer
  • Building materials (including bricks, concrete, excavation material, plaster, dirt or stones)
  • Commercial or industrial trade wastes
  • Household garbage
  • Household recyclable goods
  • Hazardous and/or offensive wastes (including asbestos)
  • Car engines
  • Truck and tractor tyres
  • Unwrapped panes of broken glass
  • Garden waste
  • Timber pallets
  • Clothes and shoes
  • Water tanks.

Not sure?

For any more information on any of our hard rubbish or waste collection services, or any of our other waste management services don’t hesitate to call us on:

03 9721 1915or contact us online.

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