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Nillumbik Paid Hard Waste Collection

Residents are entitled to one free hard rubbish collection per financial year. If you have used your free collection, you can book a paid collection by using the form below.

IMPORTANT - only book an additional paid booking below if you have already used your one free booked collection this financial year.

Click the button below to check if you have a free collection, or scroll down to book a paid collection.


Entitlement size/How much rubbish can you put out?
2m3 equals - 2 metres long x 1 metre high x 1 metre wide. 
In feet, this equates to 6ft x 3ft x 3ft. 

Additional collections can be booked and cost $106.40 per collection (2 cubic metres); plus $25.60 per mattress/bed base, & $30.40 per fridge/freezer. Collections are to be paid at the time of booking using the below booking portal.

PLEASE NOTE - Booked collections can take place any day during your collection week, the cut-off to book for the following week is Wednesday at 11:59pm AEST or when we have run out of capacity for the week. Throughout December there will be limited numbers of collections due to the Christmas period.

Please read the information below along with what is and is not acceptable for information regarding your hard rubbish collection.

IMPORTANT - If you would like a mattress/bed base or fridge/air conditioner included in your hard rubbish collection, you will need to include it and pay for it with your booking. If these items aren't booked for, they won't be collected with your hard rubbish collection.
 

Please complete this form to book an additional paid hard rubbish collection.

IMPORTANT - Below form is for an ADDITIONAL PAID HARD RUBBISH COLLECTION

 

Book an additional paid hard rubbish collection 👇

Collection Information What items can I put out?
** The council is split into two 'zones' and each zone is serviced fortnightly. Once you input a valid address below, you will be shown the collection weeks that are available for your address. **
 
Hard Rubbish Collection:
$
Mattresses x:
$
Fridges/Freezers x:
$
Total Amount:
$
Credit Card
Apple Pay

You should receive a confirmation email immediately after booking.
You must follow all collection rules outlined in your confirmation email, including:

  • collection week
  • when and where to place out your waste
  • what is and is not acceptable
  • collection limits

Submit Booking

*Cancellation fees may apply.

  • If the resident decides to cancel, we will refund the order minus a $10 admin fee
  • If the booking is deemed to be ineligible (because it is for an ineligible property or business address) we will cancel the booking and refund the order minus a $20 cancellation fee

Hard waste

Nillumbik residential ratepayers can book additional hard rubbish collections. The additional collections can be up to two cubic metres which is 2 metres long x 1 metre high x 1 metre wide.

Two cubic metres is:

  • two double mattresses
  • one double mattress and an additional one cubic metre of material
  • one stove, one fridge, two paint tins
  • one stove, one chair, one roll of carpet
  • one fridge, one chair, 10 pieces of bundled and tied timber

 

Items placed on the nature strip without a booking are considered as illegal dumping and may result in a fine.

 

Booking instructions

  • Bookings will be confirmed by email directly after booking is placed. A confirmation SMS will be sent the weekend before your collection is to take place
  • Do not place any rubbish out until the weekend prior to your confirmed booking date. Neatly place items on the nature strip the weekend before the collection week (by 6am Monday morning for collection during that week)
  • Items should be no heavier than two people can lift and less than 1.5m in length
  • Place no more than two cubic metres of items on your nature strip, excess will be left behind
  • Unaccepted items will not be collected – please check the listing below of what will and will not be collected
  • If you are unable to place your waste on the nature strip, make a note in the ‘special instructions’ section of the booking form

Items placed on the nature strip without a booking are considered as illegal dumping and may result in a fine.

Do not leave any items of value near hard waste piles as these will be deemed as hard waste and if taken, no compensation will be given.

What Items can I put out ?
We will COLLECT
 

  • Household (boxed miscellaneous)
  • Household furniture (couch, chair, table etc)*
  • Up to two mattresses and/or bed bases (if paid for with booking)
  • Electronic appliances (any item with a plug, battery or cord. All batteries must be removed)
  • Whitegoods – Fridges (if paid for with booking & doors removed), air conditioners, washing machines, dishwashers, stoves etc.
  • Ceramics and crockery (wrapped and labelled)
  • Sheet glass (up to 1.5m) securely wrapped in either cardboard or bubble wrap and CLEARLY labelled Glass. Table tops need to be removed from their frame prior to wrapping
  • Up to 10 pieces of timber bundled and tied (no longer than 1.5 metres) - No green waste, any nails or screws must be removed and must be suitable for one person to easily lift above shoulder height
  • Carpet rolled and tied (maximum of two rolls no longer than 1.5 metres, and 30kgs each)
  • Hot water systems and lawn mowers
  • Scrap metal items including guttering, corrugated iron and window frames (no longer than 1.5 metres)
  • Tools and equipment, each item less than 30kg weight or 1.5m long
  • Small car parts (no springs and less than 55kg)
  • Open/unlidded, clean, rinsed, empty metal tanks, drums, and paint tins

Most materials collected will be recycled where possible.

 

We will NOT COLLECT
 

  • Items longer than 1.5m (Excluding fridges, mattresses and couches)
  • Items weighing more than 30kg each (excluding household appliances)
  • Household rubbish (domestic rubbish or recyclables)
  • Tyres
  • Batteries of any type
  • Motor oil and engine blocks
  • Garden waste
  • Clay, sand or soil
  • Building and renovation materials (including bricks, concrete, excavation material, plaster, dirt, or stones)
  • Fence panels or pallets
  • Asbestos and other hazardous waste
  • Gas bottles/cylinders of any kind
  • Liquids including chemicals, paint, oil and garden sprays
  • Bean bags, polystyrene or foam
  • Waste from commercial or industrial properties
  • Unwrapped panes of broken glass
  • Water Tanks

*Please do not dismantle furniture into smaller pieces, this can then be classified as renovation/building material that can't be collected, try to leave as one whole stand-alone item where possible. However, if furniture is longer than 1.5 metres, it will need to be cut in half so that we can collect safely.

Items may be collected by multiple trucks. To save space and keep costs to a minimum, bulky items are compacted in the trucks. Most items are recycled or reused where possible. All items are taken to the Knox Transfer Station for sorting and recycling. Items that are reusable are sold at the Recycled Goods Store. For a short video on what happens to your waste, visit our contractor's website.

Consider donating, selling or giving away items in good condition first.

The hard waste service is for items that cannot be recycled or reused. See the A-Z recycling page for options.

Not sure?

For any more information on any of our hard rubbish or waste collection services, or any of our other waste management services don’t hesitate to call us on:

03 9721 1915 or contact us online.

🚫 Abuse will not be tolerated 🚫

If contacting us via phone, please treat our staff with respect.

Need to cancel or change a collection?

Request a collection cancellation or amendment by filling out our easy to use online form.